If you are managing serious health conditions you may require specialty medications. It is complex process to fill specialty medication and can take longer than traditional prescriptions. At Benzer we streamline the complex path that the specialty prescription travels before it reaches the patient.
First step for filling the specialty medication starts in the doctor’s office. Your doctors can send prescriptions directly to the Benzer Pharmacy to expedite the filling process.
Once the prescription is received, we contact the doctor’s office to confirm the receipt and verify any special instructions.
We gather all the information of the patient’s medical history and insurance coverage. Based on this information we may need to contact patient’s insurance company.
Insurance company may require a PRIOR AUTHORIZATION before filling high cost speciality medication. This means that insurance company has to approve the prescription before it is filled. At Benzer Pharmacy we complete Prior Authorization forms on behalf of the doctor.
If the Prior authorization is not approved, Benzer Pharmacy will take an extra step to appeal the decision made by insurance company on the patient’s behalf.
After all this steps is completed the prescription is ready to be filled and we will deliver the medication to your door for free!
Benzer Specialty Pharmacy Patient Management Program proactively works with patients in a number of chronic disease states to provide specialty pharmaceuticals and therapy management support services to obtain optimal therapeutic outcomes thus avoiding adverse drug events and unnecessary costs. Pharmacists’ roles are shifting from dispensing medications to direct clinical practice and becoming valued providers of clinical pharmaceutical care and part of the healthcare team for the patients.
When a patient receives their medication this does not guarantee improved health, as a medication’s success relies on the patient taking the medication according to the prescribed directions. Non adherence is a multifaceted issue that is linked to both behavioral and system barriers and as a result, many patients do not take their medications as prescribed. It is the goal of Benzer Pharmacy’s Patient Management Program to provide the appropriate education, support and communication to improve the patient’s self-management/adherence of their medication regime. It is based on five (5) core elements:
As a Specialty Pharmacy, Benzer Pharmacy offers consistent patient management, specialized clinical staff that provide patient support and focus on patient adherence to therapy. The program promotes enhanced patient understanding, increased adherence to medication regimens and prevention and detection of adverse drug events and patterns of over-use and under-use of prescription drugs. Benzer Pharmacy has developed a proactive refill management and medication adherence monitoring. Reminder calls and mailings are sent to patients prior to refill date. The pharmacist and/or support staff will contact the patient in a timely fashion if inadequate adherence is identified. This is an opt-in program
Thank you for choosing Benzer Pharmacy for your Specialty Medication needs. Here is our welcome packet to get you acquainted with our services.
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